Privacy Policy

Information We Collect

When you phone us about a heat pump, rebate or financing, we may note your name, phone number, the address of the property, details about your home and heating system and the utility that serves it.

When you browse this site, standard technical data such as your browser type, device and pages viewed may be recorded by our hosting provider.

How We Use Your Information

We use what you share to answer your questions, plan a home visit, prepare a proposal and help with Mass Save rebate and HEAT Loan paperwork you ask us to handle.

Technical data helps us keep the site working and understand which pages are useful.

Cookies and Tracking

This site may use basic cookies or similar tools for performance and analytics. You can block or delete cookies in your browser settings.

How We Share Information

We do not sell your personal information. We share it only as needed to complete work you request, for example with a utility program, a lender you choose or an inspector.

We may also disclose information when the law requires it.

Data Security

We take reasonable steps to protect the information you share, though no method of storage or transmission is completely secure.

Your Choices

You may ask us by phone to review, correct or delete personal information we hold about you, subject to records we must keep for program or legal reasons.

Third-Party Links

This site may link to outside websites, such as program or lender pages. Their privacy practices are their own, and we encourage you to read them.

Children's Privacy

This site is meant for adults and homeowners. We do not knowingly collect information from children.

Changes to This Policy

We may update this policy from time to time. The date at the top shows when it last changed.